Celectric Sdn Bhd is a Process Instruments Supplying Company based in Penang.
Celectric distributes brands like Contrec UK, Vogtlin Instruments, Yokogawa, Gems, Setra, and other well-known industrial brands.
We move ourselves to become a Technological Company that utilizes modern technology like E-commerce, Team Collaboration Tools, Project Management Applications, etc., to increase customer awareness and exposure.
What is Market Problems
- Conventional man to man sales is too slow.
- The customer can't find the correct technical solution and purchase the wrong instruments for the wrong applications.
- Difficult to reach the salesperson or company for the brands they wish to buy.
- Most of the customers are looking for ready stock, which is not available in most companies due to slow moving stock.
- Not efficient when providing pricing to the customer, as most of the models need to refer back to the principal for pricing.
What are Our Ideas
- Provide an efficient and fast platform for the customer to get pricing and decision.
- Utilizing the power of the website to outreach customers not only in Malaysia but even outside Malaysia.
- We provide customer satisfaction services like Goods Return, Cash on Delivery*, Free Technical Support, and Free Delivery.
- We accept the return for any wrong purchase; this increases customer confidence in the purchase. The returned product could back in our stock for other customers.
* Due to the economic downturn, most of the companies are having payment in advances. Somehow this is a bad experience for the customer, as some of the instrument's delivery could be as long as 3 months.
What Are Our Future Plans
- Setup instruments calibration lab with web tracking and tracing of calibration due date.
- Instruments renting services with technical support and advice.
Why are we different?
- Customer needs technical support rather than just a low price in Process Control Instruments Industry.
- We passionate about improving our technical knowledge