A Process Control Instruments Company
Celectric Sdn Bhd is a Process Control Instruments Supplying Company base in Penang.
Brands with us like Contrec UK, Vogtlin Instruments, Yokogawa, Huba Control and others industrial well-known brands. We move ourselves to become a Technological Company which utilize modern technology like E-commerce, Team Collaboration Tools, Project Management Applications and etc to increase customer awareness and exposure.
What are Our Problems
- Conventional man to man sales is too slow.
- The customer can't find the correct technical solution, end up with purchasing wrong instruments for wrong applications.
- Difficult to reach the sales person or company for the brands they wish to buy.
- Most of the customers looking ready stock, which is not available in most of the company due to slow moving stock.
- Not efficient when providing pricing to the customer, as most of the model need to refer back to the principal for pricing.
What are Our Ideas
- Provide an efficient and fast platform for the customer to get pricing and decision.
- With utilizing the power of the website to outreach customer not only Malaysia but even outside Malaysia.
- Providing customer satisfaction services like Goods Return, Cash on Delivery*, Free Technical Support, and Free Delivery.
- We accept return for any wrong purchase, this increase customer confident in the purchase. The returned product could back in our stock for other customers.
* Due to economy downturn, most of the company are having payment in advances. Somehow this is a bad experience to the customer, as some of the delivery of the instrument could be as long as 3 months.
What are Our Future Plans
- Setup instruments calibration lab with web tracking and tracing of calibration due date.
- Instruments renting services with technical support and advice.
Why are we different
- Customer needs technical support rather than just a cheap price in Process Control Instruments Industry.
- We passionate about improve our technical knowledge
Setra is in our Brand range
Celectric in Twitter now
Precision Digital is in our Product line now
Established in 1974, Precision Digital Corporation is a manufacturer of a comprehensive line of digital display and control instrumentation utilized primarily in industrial processes worldwide.
Celectric proud of representing Precision Digital's brand in Malaysia since July 2018. The new product line improves our product range and our mission to provide complete solutions to the customer.
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